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Privacy Policy

 

Effective Date: July 16, 2026

At The Fixeroo ("The Fixeroo," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including when you request a quote, schedule an appointment, submit a contact form, or communicate with us.

Information you may provide includes:

  • Name
  • Email address
  • Phone number
  • Home or service address
  • Details about your project or repair request
  • Photos or files you choose to upload
  • Payment information (when applicable)

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring websites
  • General location information derived from your IP address

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and estimate requests
  • Schedule appointments
  • Provide handyman and repair services
  • Process payments
  • Communicate regarding appointments and projects
  • Improve our website and customer experience
  • Analyze website traffic and performance
  • Send appointment reminders
  • Send promotional or marketing emails if you have chosen to receive them
  • Comply with legal obligations

We only collect information that is reasonably necessary to operate our business and serve our customers.

Payment Information

If you choose to pay through our website, payment information is processed securely by trusted third-party payment processors. We do not store your complete credit card or payment information on our servers.

Payments may also be accepted through other approved payment methods outside of our website.

Appointment Requests and Contact Forms

When you submit a contact form or request an appointment, we collect the information necessary to communicate with you, prepare estimates, schedule services, and complete requested work.

Submitting a request through our website does not guarantee acceptance of a project or appointment.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance your browsing experience.

Cookies may collect information such as:

  • Pages visited
  • Browser type
  • Device information
  • Website performance data

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information including:

  • Pages viewed
  • Time spent on pages
  • Device type
  • Browser information
  • General geographic location
  • Website interactions

This information is used only to improve our website, services, and customer experience.

Google Maps

Our website may include Google Maps to help customers locate our business or determine service availability.

Google Maps may collect information according to Google's own privacy practices.

Jobber

We use Jobber to help manage customer communications, scheduling, estimates, invoices, and service requests.

Information submitted through our website may be securely shared with Jobber solely for business operations and customer service.

Email Communications

If you choose to receive updates or promotional emails from us, we may occasionally send information about:

  • Seasonal maintenance tips
  • Service announcements
  • Promotions
  • Company updates
  • Special offers

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications or by contacting us directly.

We may still send service-related emails regarding appointments, invoices, estimates, or active projects.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business, including:

  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Scheduling and customer management software
  • Email service providers
  • Government agencies when required by law

These third parties are permitted to use your information only to provide services on our behalf.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding how your data is used
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is intended for adults seeking home repair and handyman services.

We do not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child has been collected, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

The Fixeroo

Email: Ben@thefixeroo.com

Phone: (865) 771-7716

Tennessee, United States

Copyright © 2026  Fixeroo - All Rights Reserved.

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